Category Facilitation and Moderation

Crisis tables: a facilitation playbook for fast, legitimate decisions

Tavoli di crisi playbook di facilitazione per decisioni rapide e legittime 1

When time is scarce, process quality matters. This playbook lays out structure and rules for crisis tables: stakeholder engagement, fact-centered agendas, coordination and facilitation roles, timing, consent checks and fallback options. It includes techniques for fast synthesis, conflict handling and public communication—speed without losing legitimacy.

Online consultations: inclusive moderation that builds trust

moderazione inclusiva che costruisce fiducia 1

Online consultations can amplify voices—or conflict. We outline moderation practices that increase inclusion and legitimacy: clear codes of conduct, pre‑moderation for sensitive topics, transparent escalation and accessible summaries. Checklists help recruit diverse facilitators, handle AI‑generated content and prevent harassment. We show how to cluster ideas without bias and how to demonstrate impact with regular feedback.